SHIPPING & RETURNS
Shipping Policy
Delivery Time:
The delivery time for each product varies. To check the delivery timeline of any specific outfit, please visit the product page for that outfit on our website.
If you have any specific queries concerning order delivery time, please contact our team on WhatsApp at +92 330 8252802
Delivery Charges – International
Delivery Charges for international orders are calculated based on the destination and the weight of your shipment. Duties and taxes are not included in the price of the goods you purchase online and will not be included in the overall shipping costs you pay.
Please note payment of taxes and customs duties on international orders will be the responsibility of the customer. Any applicable duties or fees (If any) will be collected at the time of order delivery.
Delivery Charges – Pakistan
We offer free delivery on all orders nationwide in Pakistan
Return & Exchange Policy
We have a strict “No Exchange/ No Refund” policy. We will only entertain a request for an exchange if the product(s) received has a manufacturing defect or any damage. To be eligible for an exchange, please email us at haclabelofficial@gmail.com or reach out to us at +92 330 8252802 within 48 hours of receiving the item. Please note any order with customization in size, fabric or anything else will not be eligible for an exchange or refund.
Please consider all discounted sales final. We do not accept any return or exchange on sale items.
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Cancellations
Orders can be cancelled before they are processed. Once an order is processed, we cannot entertain cancellation requests.